The Service
Oree AI (the Service) is a software-as-a-service platform operated by Oree AI Ltd (registered in England and Wales, 24 Shoreditch Rd, London E1 6QL). The Service lets you research business prospects, generate outreach content, and send outreach email and LinkedIn messages through accounts you authorise.
Your account
You must provide accurate information when signing up and keep it current. You are responsible for everything that happens under your account, including actions taken by your team members. Keep your credentials secure and tell us immediately if they're compromised at security@oree.ai.
Subscription and billing
- Plans are billed monthly or annually in advance. Fees are listed at oreeai.com/#pricing.
- Free Trial: 14 days, one per organisation. At the end of the trial your plan ends automatically unless you upgrade.
- Upgrades take effect immediately and are billed pro-rata. Downgrades take effect at the start of the next billing period.
- We may change prices with at least 30 days' notice; changes apply at the start of your next billing period.
- All fees are exclusive of VAT and any other applicable tax. Non-payment gives us the right to suspend the Service.
Your content and data
You retain all rights to the content you upload or generate through the Service (your ICPs, brand documents, voice samples, drafts, sent messages). By using the Service, you grant us a limited license to store, process, and display that content solely to provide and improve the Service for you.
Acceptable use
You agree to use the Service in compliance with applicable law, and in particular you agree not to:
- Send unsolicited bulk email that violates CAN-SPAM (US), PECR and UK GDPR (UK), ePrivacy (EU), CASL (Canada), or any similar law that applies to your recipients.
- Use the Service to target consumers (B2C). Oree is a B2B outreach tool; outbound messaging must be to business contacts in their business capacity with a legitimate business purpose.
- Impersonate another person or entity, forge headers, or otherwise mislead recipients about the identity of the sender.
- Send content that is deceptive, fraudulent, harassing, defamatory, obscene, or that infringes intellectual property or privacy rights.
- Attempt to reverse-engineer the Service, circumvent rate limits, or probe for security weaknesses outside a responsible disclosure context.
- Train machine-learning models on outputs of the Service where doing so competes with us.
Violations give us the right to suspend or terminate your account without refund.
Responsibility for outreach
You are solely responsible for the recipients, content, and timing of messages sent through the Service. The Service generates drafts based on your inputs; you must review and approve drafts before they send (unless you have explicitly enabled auto-approve, in which case you accept responsibility for the resulting sends). You must maintain any required legal basis (legitimate interest, consent, etc.) for processing recipient personal data. We provide tools to help; the legal determination is yours.
Availability
We aim for high availability but do not guarantee uninterrupted Service. Scheduled maintenance, emergency patches, or upstream provider outages may cause downtime. For enterprise customers, specific availability commitments are addressed in separate written agreements.
Termination
- You may cancel your subscription at any time from the Billing page. Cancellation takes effect at the end of the current billing period.
- We may suspend or terminate your account for material breach of these Terms (including the Acceptable Use section), for non-payment, or if required by law.
- On termination, your access ends and we will delete your data within 30 days unless required to retain it for legal reasons (see Privacy Policy, Section 7).
Intellectual property
We own the Service, including all software, UI, documentation, and trade marks. Nothing in these Terms transfers those rights to you. You may use our logo only to indicate that you use the Service, and only in line with any brand guidelines we publish.
Warranty and disclaimer
The Service is provided as is and as available. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, that AI-generated content will be accurate, or that outreach will achieve any particular result.
Limitation of liability
To the fullest extent permitted by law, Oree AI Ltd is not liable for indirect, consequential, special, incidental, or punitive damages, or for loss of profits, revenue, goodwill, or data. Our aggregate liability under these Terms is capped at the fees you paid to us in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited by law (including fraud, death, or personal injury caused by negligence).
Indemnification
You agree to defend and indemnify Oree AI Ltd against third-party claims arising out of (a) your breach of these Terms, (b) your content or outreach, or (c) your violation of law in connection with your use of the Service.
Changes to these Terms
We may update these Terms from time to time. Material changes are notified by email or via an in-product notice at least 30 days before they take effect. Continuing to use the Service after the effective date means you accept the new Terms.
Governing law
These Terms are governed by the laws of England and Wales. You agree that the courts of England and Wales have exclusive jurisdiction over any dispute arising under them.
Contact
Oree AI Ltd
24 Shoreditch Rd, London E1 6QL, United Kingdom
hello@oree.ai